Shipping & Delivery

Free shipping

We are glad to bring our customers great value and service. That’s why we provide free shipping from our main warehouse by ePacket or EMS and in USA by USPS.

Shipping to over 200 countries

We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.

Orders may be cancelled if they have not been processed and shipped. After they have been processed they may not be cancelled as they are on there way to you and cannot be recalled.

To save you money we ship our products directly from the manufacturer. These locations include the United Kingdom, Europe, Africa, China and the United States. 

Customs

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

Shipping time

Shipping time varies by location. These are our estimates:
Location: *Estimated Shipping Time
United States – 10-20 Business days
Canada, UK, Europe – 10-20 Business days
Australia, New Zealand – 10-30 Business days
Central & South America – 15-30 Business days
Asia – 10-20 Business days
Africa – 15-45 Business days
Max delivery time – 45 business days.
Please allow longer during times of unpredictable emergencies.
Thank you for your patience and understanding.
*This doesn’t include our 2-5 day processing time.

Tracking information

You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available. For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

  • WE ARE CURRENTLY EXPERIENCING SEVERE DIFFICULTIES WITH OUR MANUFACTURING AND DISTRIBUTING CENTRES AROUND THE GLOBE, MAINLY DUE TO THE CURRENT HEALTH SITUATION. THE LATEST INFORMATION THAT WE HAVE IS THAT SOME DELIVERIES ARE EXPECTED TO TAKE BETWEEN 10 – 30 DAYS. IF YOU HAVE A GREATER NEED, THEN JUST CONTACT US AS SOON AS POSSIBLE, WITHIN 24 HOURS OF ORDERING, AND WE CAN PREVENT YOUR ORDER BEING PROCESSED. WE APOLOGIZE FOR THE INCONVENIENCE, AND THANK YOU FOR YOUR UNDERSTANDING IN TIMES OF DIFFICULTY.
  • Countries heavily impacted by COVID-19. Further Shipping Delays Confirmed:
    • Albania: extended by 30 days
    • Argentina: extended by 30 days
    • Australia: extended by 30 days
    • Austria: extended by 30 days
    • Belgium: extended by 30 days
    • Brazil: extended by 30 days
    • Canada: extended by 30 days
    • Chile: extended by 30 days
    • Colombia: extended by 30 days
    • Croatia: extended by 30 days
    • Czech Republic: extended by 30 days
    • Denmark: extended by 30 days
    • Ecuador: extended by 30 days
    • Egypt: extended by 30 days
    • Finland: extended by 15 days
    • France: extended by 15 days
    • Germany: extended by 30 days
    • Greece: extended by 30 days
    • Honduras: extended by 30 days
    • Hungary: extended by 25 days
    • India: extended by 30 days
    • Ireland: extended by 30 days
    • Italy: extended by 10 days
    • Jamaica: extended by 30 days
    • Japan: extended by 20 days
    • Kuwait: extended by 30 days
    • Latvia: extended by 25 days
    • Lithuania: extended by 25 days
    • Malaysia: extended by 15 days
    • Mexico: extended by 30 days
    • Moldova: extended by 20 days
    • Morocco: extended by 10 days
    • The Netherlands: extended by 30 days
    • New Zealand: extended by 30 days
    • Norway: extended by 30 days
    • Pakistan: extended by 25 days
    • Peru: extended by 30 days
    • The Philippines: extended by 30 days
    • Poland: extended by 30 days
    • Portugal: extended by 30 days
    • Puerto Rico: extended by 30 days
    • Romania: extended by 30 days
    • Russia: extended by 25 days
    • Saudi Arabia: extended by 30 days
    • Slovakia: extended by 30 days
    • South Africa: extended by 30 days
    • South Korea: extended by 15 days
    • Spain: extended by 20 days
    • Sweden: extended by 20 days
    • Switzerland: extended by 25 days
    • Thailand: extended by 10 days
    • Turkey: extended by 30 days
    • Ukraine: extended by 30 days
    • United Arab Emirates: extended by 30 days
    • United Kingdom: extended by 25 days
    • United States: extended by 20 days

    Given the above extension for orders bound for the 56 countries released during the above specified time frame, merchants will not be responsible for logistics-related refunds on orders bound for the above countries.

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